Shipping Policy
At Evelyn Cove, we are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below.
Order Processing
- Orders are processed within 1–3 business days.
- Orders are processed Monday through Friday, excluding weekends and holidays.
- Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Time
Estimated delivery times:
- United States: 5–10 business days
- Canada: 7–12 business days
- United Kingdom: 5–10 business days
- Australia: 7–15 business days
- Europe: 7–15 business days
- Other International Locations: 10–20 business days
Please note that delivery times may vary due to customs, weather, or carrier delays.
Shipping Costs
Shipping charges are calculated at checkout based on your location and selected shipping method. We may also offer Free Shipping on eligible orders during promotions.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your package until it arrives.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. Evelyn Cove is not responsible for delays or lost packages caused by incorrect or incomplete shipping information.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact our customer support team. We will work with the shipping carrier to help resolve the issue as quickly as possible.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer.